Frequently Asked Questions (FAQ)

1. What products does Mahone Industries offer?

Mahone Industries offers a wide range of cutting-edge technology, including the latest smartphones, tablets, smart home devices, accessories, and more. We carefully curate our selection to bring you the best in tech.

2. How can I place an order on your website?

Placing an order on our website is simple! Browse our selection, add the items you'd like to your cart, and proceed to checkout. You can follow the on-screen instructions to complete your purchase securely.

3. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), Paystack, and other secure payment gateways. All transactions are encrypted for your security.

4. How long will it take to receive my order?

Shipping times vary based on your location and the shipping method selected during checkout. Typically, orders are processed within 1-2 business days, and delivery times range from 3-7 business days, depending on your location.

5. Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package until it reaches you.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please refer to our return policy page for more details on how to initiate a return.

7. How can I contact customer service?

Our customer service team is here to help! You can reach us via our contact form on the website, or by emailing support@mahone.com.ng. We aim to respond to all inquiries within 24 hours.

8. Do you offer warranties on your products?

Yes, most of the products we sell come with a manufacturer's warranty. The warranty period varies depending on the product and brand. Please check the product details for specific warranty information.

9. Are your products authentic?

Yes, at Mahone Industries, we only sell 100% authentic products sourced from trusted brands and suppliers. We guarantee the quality and authenticity of everything we offer.

10. How do I stay updated with new products and promotions?

Sign up for our newsletter to stay informed about the latest products, exclusive promotions, and exciting deals. You can also follow us on our social media channels for updates and announcements.